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| Subscribing Problems??? http://www.massiveassaultnetwork.com/forum/viewtopic.php?f=21&t=1004 |
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| Author: | nblawat [ Mon Apr 26, 2004 8:18 am ] |
| Post subject: | Subscribing Problems??? |
Customer Support, I have confirmed that there is no problem with my credit card, yet your system refuses to authorize my subscription. I have used every permutation of my personal information and credit card "card codes" to get it to work to no avail. The support email address I was directed to does not even work!!! Are you guys just not interested in revenue or what? Please let me play on something other than Emerald...it hurts! -Nick nblawat@earthlink.net |
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| Author: | VaNO [ Mon Apr 26, 2004 9:13 am ] |
| Post subject: | |
Your issue has been resolved successfully. You should receive an e-mail from support. |
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| Author: | lola [ Mon Apr 26, 2004 9:14 am ] |
| Post subject: | |
Nick, We make our apologies for this inconveniece, your issue is already resolved, and now you can use your membership status to the full. Regards Olga |
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| Author: | Goldwolf [ Sun May 02, 2004 11:19 am ] |
| Post subject: | |
A similar thing happened to me also. I was rejected on my credit card although I have enough and I got an email stating "Periodic Bill order.... approved" but I still dont have access to the full version. Have I been billed? or not? if not I`ll retry my credit card, if I have been, how do I get access to the full game? Thanks for your help, Paul pwhittingham@cogeco.ca |
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| Author: | lola [ Mon May 03, 2004 9:47 am ] |
| Post subject: | |
Goldwolf wrote: A similar thing happened to me also. I was rejected on my credit card although I have enough and I got an email stating "Periodic Bill order.... approved" but I still dont have access to the full version. Have I been billed? or not? if not I`ll retry my credit card, if I have been, how do I get access to the full game? Thanks for your help,
Paul pwhittingham@cogeco.ca Paul, I have e-mailed you and explained the problem. |
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| Author: | Guest [ Mon May 03, 2004 11:38 am ] |
| Post subject: | |
Okay, thankyou. I`ll check my email as soon as I can, and go from there. Thanks again. |
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