Massive Assault Network

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Support

   IMPORTANT NOTE:
   If you have a MAC-version of MAN you should contact support@vpltd.com for support!



   If you have a problem with Massive Assault Network or a bug,
   please fill in the following form:

  Required fields are marked by (*).
Name*:
Email*:
Phone number:
Your problem*:
Please, note that general terms like "the game just crashes" is usually of little help to the support team, because they do not help us to repeat the bug and come up with the fix. Please, try to describe your problem in as many details as possible. The most valuable information for us is the detailed description of the way how the bug repeats.
 
DxDiag File:
To obtain this file, please do the following:
1. Press Windows "Start" button
2. Select Run menu
3. Type "DXDIAG" in the "Open" field and press "OK"
4. Press "Save All Information" in the appeared DirectX Diagnostic tool window
and save the file to your hard drive
 
Massive Assault Network log File "ma.log":

This file is located in the root folder of the game e.g.
C:\Program Files\Massive Assault Network\
 
Other Files:
e.g. save.svg or autosave.svg or the screenshots depicting the problem 		1.
2.
3.
4.
 

   If by some reason you cannot fill in this form,
   email to support@massiveassault.com