You've been playing the game for more then 1 year and now you're saying this....
I could consider returning some part of money, but consideing we were charging $6.95 per month for MAN, you have got much more value than $40 for the time you've been playing.
Moreover, EULA says (and you accepted it upon install of the software):
WN does not warrant or guarantee that the functions or services performed by WN will be uninterrupted or error-free or that defects in the Software and the WN services will be corrected.
I'd recommend you to check your software. Apparently there're some video-card driver problems, installing the original drivers may resolve problem. Then try re-installing the game and restoring profile.
I've played the game under almost all the Nvidia cards and had no problems like that.
I've been far more polite in the past, and I've had my share of issues that have been resolved. I was unable to play for a long time, and have been playing again for less than a week. I've started ~6 games, 2 of which cause an instant man2.exe error. I'm frustrated. I cannot play against people for fear that 30% of my games will be broken.
So yes, I've been a lifetime member for over a year, but have been actively play a few days. I'm sure you could tell from the logs if you had looked.
I don't actually want a refund. That was frustration on my part. Please accept my sincere apology for the rant/profanity.
How do you know there is a video card problem? I've got the same drivers I initially played MAN2 with. I have the same PC. I've sent in 10's of bugreport.exe's in the past, and the only suggestion I ever got from MAN2 support was to increase my pagefile to 4gb. On a 512mb box, MS recommends 756mb (which is 1.5 physical).... why do I need 8x?
Are you seeing something in the 2 AI games I've got now that indicate a video problem?
The only difference on this box is the updated MS high priority patches, and the latest MAN2 patch from my original setup (which worked).