*edit*

I just ordered the MAN and they were happy to charge my credit card but and I got the email. However, I didn't get an alias and /or password.

*end edit*

I have justed emailed tech support. Hoping they will get back to me soon

Thanks for anyones help.

Have you contacted the support team? If not, why not? You're hardly going to have much of a basis for further action if your attempts to further the situation were non-existent.

please, write to our support (http://www.massiveassaultnetwork.com/support.php)
fill your name, email and describe the problem. Please, provide us your Alias (if you have, or create new one if don't). Also we need your order id.
sorry for this inconvenience.